Delivery & Shipping
Choose from Express or Standard UK Delivery and find out more about our free delivery
Free delivery: Enjoy free standard delivery to the mainland UK on paint orders over £100 (+Vat)
Standard delivery: For mainland UK orders, our paint is tinted to order and delivered to your chosen address in 2-3 working days
Express delivery: If you’re in a hurry, we also offer a same day dispatch service to the mainland UK This means we’ll post your paint tins today, this does not guarantee next day delivery but working with our courier partners we aim to deliver 98% of our orders on the next working day there will be exceptions to this due to operational reasons. Please note that this service is not available after 2pm or on Saturdays, Sundays and Bank Holidays.
Please call us for delivery times and charges to remote postcodes such as the Isle of Wight or Scottish Highlands.
|Colour card||Standard delivery||Royal Mail 1st Class||Free|
|Sample pot||Standard delivery||2-3 working days||Free|
|Paint orders||Parcel Courier < 60kg||Pallet Courier > 60kg|
|Standard delivery||2-3 working days||Orders under £100(+VAT)||£7.00||£25.00|
|Standard delivery||2-3 working days||Orders over £100 (+VAT)||Free||Free|
|Express delivery||Same day dispatch||Orders under £100 (+VAT)||£9.90||£40.00|
|Express delivery||Same day dispatch||Orders over £100 (+VAT)||£7.00||£25.00|
|Premium Delivery Surcharges(chargeable in addition to standard fees above)|
Standard and Express delivrey orders placed after 2pm will be processed the next working day.
Premium delivery orders placed after 4pm will be processed the next working day.
A surcharge will be applied to deliveries to Northern Ireland, the Scottish Islands, the Isle of Wight, The Isle of Man and all Crown dependencies. VAT will be charged on the delivery costs noted.
Late May Bank Holiday Shipping
In line with standard bank holiday practise our courier partner will not be making any deliveries or collection this coming bank holiday Monday 25th May 2020. This means that orders placed on Friday will not be delivered until Tuesday for Express Deliveries or Wednesday for Standard deliveries.
The last order times for delivery by the weekend are as follows:
- Select Express Delivery on Thursday 21st May 20 before 2pm – target arrival Friday 22nd May 20
- Select standard Delivery on Wednesday 20th May 20 – target arrival Friday 22nd May 20
Premium Saturday deliveries are still availble for orders placed before 4pm on Friday 22nd May 20
We will do our very best to meet these timelines but there might be issues outwith our control that impact this.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days does not include weekends or National Bank Holidays).
In case of Bank Holidays please allow an extra 2 working days.
Deliveries to non-mainland or remote locations may take longer.
Goods delivered by courier should arrive between 8am and 5.30pm, Monday to Friday. All deliveries must be signed for. If you are out when the courier arrives the Courier will leave a card with the contact number for you to call to arrange a suitable time for re delivery or for you to collect the goods from the local depot.
We do everything we can to meet the delivery times specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed.
We will inform you if we become aware of an unexpected delay.
All shipments are governed by the Terms and Conditions of delivery as stated by each individual carrier. Valtti Limited will not accept claims for liability or loss against late delivery of any goods.
If you choose and pay for our express delivery service before 2pm Monday to Thursday, your order will be processed and dispatched the same day. Our main courier partner DPD aims to deliver 98% of parcels the next working day but this is not guaranteed. If you would like a guaranteed service please select one of the premium delivery options.
With all this in mind, we strongly advise you not to book any contractors until you have received all your items in perfect condition we cannot accept liability for work started under these conditions.
Orders placed on a Friday after 2pm through to Monday before 2pm will be expected to arrive on Tuesday.
Will it arrive the next working day?
Our express delivery service is 98% efficient.
98% of our parcels processed for a next working day delivery, arrive the following day. We rely heavily on our couriers to expedite this and occasionally we do not meet this, therefore we cannot guarantee 100% on our next working day delivery service.
We strongly advise you not to book any contractors until you have received all your items in perfect condition we cannot accept liability for work started under these conditions.